Privacy & cookies

RAND Boats ApS ("RAND", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal data when you visit our website, submit one of our forms, or otherwise interact with us. It also explains your rights and how to exercise them.

This policy also covers our use of cookies. See the Cookies section below.

1. Who we are (data controller)

The data controller responsible for your personal data is:

RAND Boats ApS
Denmark
VAT (CVR): DK-46237153
Email: [email protected]

If you have any questions about this policy or about how we handle your data, please contact us at [email protected].

2. What personal data we collect

When you use one of our website forms — Book a sea trial, Send a configuration to a dealer, Reserve or give a RAND Day, Boats available now, Become a dealer, Contact, or the newsletter sign-up — we may collect:

• Your name
• Your email address
• Your phone number, where provided
• The dealer you choose, and your country or location where provided
• The boat and configuration you are interested in
• Any message or request details you choose to share
• For dealer applications: your company, website, city and country

If you use “Use my location” to find your nearest dealer, your location is used in your browser only. It is never sent to us or stored.

When you browse our website, we may also collect technical data through cookies and similar technologies, but only with your consent where consent is required. See Cookies.

3. How and why we use your data

Purpose	Legal basis
To respond to your sea-trial request, RAND Day request, configuration or enquiry	Performance of a contract, or our legitimate interest in responding to you
To pass your request to the RAND dealer you chose, or the dealer for your region, so they can assist you	Our legitimate interest in servicing your request efficiently
To assess a dealer application	Our legitimate interest in building our dealer network
To send you news and product updates	Your consent
To improve our website and understand how it is used	Your consent for statistics cookies, and our legitimate interest in improving our website
To protect our forms against spam and abuse	Our legitimate interest in keeping the service secure
To comply with legal obligations	Legal obligation

You can withdraw your consent at any time. See Section 8.

4. Who we share your data with

We do not sell your personal data. We share it only as described below.

Dealers

When you book a sea trial, request a RAND Day or send a configuration, we forward your request to the authorised RAND dealer you chose, or to the dealer for your region, who acts as our partner servicing requests in that area. The dealer may contact you directly to answer your request. We may also contact you ourselves to help answer your request.

Service providers

We use HubSpot, a customer relationship management platform, to store and manage the data you submit through our forms and to manage our communications with you.

Our website is hosted by Cloudflare. When you submit a form, Cloudflare processes the request on our behalf, protects the form against spam (Cloudflare Turnstile), and keeps a technical copy of your submission for up to 180 days so that no request is lost if a system is temporarily unavailable.

These providers process data on our behalf under data processing agreements. Where data is stored outside the EU/EEA, including in the United States, such transfers are protected by appropriate safeguards as required under GDPR, such as the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework.

We may also share data where required by law, or with our professional advisers, such as legal counsel, where necessary.

5. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy.

In general, we retain contact and enquiry data for as long as you remain a contact of ours or until you ask us to delete it. We review the data we hold periodically to ensure it is still relevant. The technical copy of form submissions held by our hosting provider is deleted automatically after 180 days.

Where we are required to keep certain data for legal or accounting reasons, we retain it for the period required by law. You can ask us to delete your data at any time. See Section 8.

6. How we protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to your data is limited to those who need it to perform their work.

7. Cookies

Cookies are small files stored on your device. We only set cookies that are not strictly necessary after you have given your consent in our cookie banner. You can change or withdraw your consent at any time via Cookie settings in the footer of every page.

Category	What it does	Set by	Duration
Necessary	rand_consent remembers your cookie choices	RAND	12 months
Necessary	If you submit a form while offline, your submission is kept in your browser's storage and sent when you are back online (deleted once sent, at most 7 days)	RAND	Up to 7 days
Statistics	Google Analytics (via Google Tag Manager) helps us understand which pages are visited and how the site is used	Google	Up to 13 months
Statistics	HubSpot analytics (hubspotutk, __hstc, __hssc, __hssrc) counts visits and, if you later send us a form, links your earlier visits on this site to your enquiry so we can see which pages and campaigns brought you to us	HubSpot	Up to 6 months
Statistics	rand-utm (browser storage) remembers the campaign link you first arrived from, and is sent with a form you submit	RAND	Up to 6 months
Marketing	Advertising platforms such as Meta and Google may set cookies to measure and target our campaigns	Meta, Google	Up to 13 months

You can also block or delete cookies in your browser settings. Blocking necessary cookies may affect how the site works.

8. Your rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data
• Object to or restrict our processing of your data
• Withdraw your consent at any time, where we rely on consent
• Receive your data in a portable format
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected]. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us.

If you are not satisfied with how we handle your data, you have the right to complain to the Danish Data Protection Agency (Datatilsynet): Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, Denmark, www.datatilsynet.dk.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.